We retain different categories of information for different periods, based on what's needed for dispatch operations, safety, and legal/accounting requirements. Account information (email and password) is retained for as long as your account is active with Orbital Kitchens, and for 30 days after your employment or contractor relationship ends, then deleted. Location data is retained for 48 hours to support dispatch, route verification, and delivery dispute resolution, then deleted. Proof-of-delivery photos are retained for 6 months to resolve delivery disputes and meet accounting and legal recordkeeping requirements, then deleted. Motion and Bluetooth data used for automatic arrival detection is not retained beyond the active delivery window described in Section 2 — it is processed in real time and not stored afterward. Push notification tokens are retained until you log out, are offboarded, or uninstall the App, at which point they are invalidated.

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Courier accounts are created and managed by Orbital Kitchens through our internal employer-managed systems, not by couriers through the App itself. To request access to your data, or to request deletion of your account and associated data, contact your courier manager or tech@orbitalkitchens.com; deletion requests are processed through Orbital Kitchens' internal dispatch and HR systems. When your account is deleted, we delete the data associated with it, except where we are required or permitted to retain records for security, fraud prevention, safety investigations, or legal, tax, and accounting recordkeeping — in which case we retain only what is necessary, use it solely for that purpose, and delete it once the retention period or matter concludes. Account deactivation or offboarding alone does not constitute deletion; deletion must be separately requested.

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If you're in California, the EU/UK, or another jurisdiction with specific privacy rights, you can exercise them through the same contact.